There are a lot of choices when it comes to products for my clients. I generally sell canvas or framed fine art wall portraits, as well as archival custom photo albums, and have shopped a number of products to find the very best in quality for my clients.
In a canvas printer I am looking for, above all, extremely high image quality–sharp image and accurate color tones. I am very actively involved in assuring my colors and tones are accurate by using the X-rite “Passport” color checker when I am shooting and editing and a Spyder to calibrate my monitor. I double-check compatibility with each of the vendors that I work with to make sure I will get consistent, accurate color in my products. For those of you unfamiliar with how this works, what I am talking about is making sure that the color and brightness settings on my monitor are set to look like what I will get from my print labs so that I don’t get skin tones that are too orange, green, dark, bright, etc.
Secondly I am looking for solid, archival construction. I want my canvas wrapped around wood with quality hanging hardware and bumpers. NO CARDBOARD. Just no.
I was using a canvas printer that I liked very much for a few years when I suddenly started having color issues back in October 2013. I had been hearing so much about Artsy Couture, and their prices were less than my printer at the time, so I tried them out. What I received from them was what appeared to be a well constructed, solid canvas, but the colors were way off–super orange. Their customer service was amazing–friendly & prompt–and they sent out a new canvas that was better but still not the color & sharpness I am seeing from the pro labs I usually work with. I ended up taking a loss on that order and paying to have my client’s order printed at another lab (the one I am currently using).
I went to the Artsy booth at Imaging USA earlier this week and was very impressed with the quality of their products, their cute booth, and their friendly staff. I was told that they were having short-lived color issues at the time of my order and that I should try again. I was also told that the canvases are stretched around wood, which really surprised me because I figured it was some sort of super rigid cardboard given they cost a small fraction of the pro lab canvas wraps. Upon returning home I decided to dig up that old canvas–the one I received with color issues, and deconstruct it! Here is what I found…
My overall recommendation is that Artsy “Couture Canvas” is a good option for budget photographers or for consumers who are not willing to pay literally 3x the price at a pro lab. I do intend to give them another shot for some personal projects and studio samples, but I do not feel confident fulfilling client orders until I am seeing consistent color.
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Thank you for the review! I’ve had an issue with colors with Artsy also and I wasn’t sure if my calibration was off or if others were having similar problems. For canvases, I have to give a shout out to CGPro Prints https://www.cgproprints.com/ the quality has been consistant and amazing for everything I’ve ordered and their prices are more reasonable than from the big box photo labs. Thank you again for your post!
Hi Missy,
Thank you for your deconstruction of the AC canvas product. I am interested in your opinion on who produces the best BW canvas product between Millers and Simply Color.
I’ve been a long-time fan of Artsy but suddenly their canvases are coming back AWFUL – and worse is that their customer service representative is smug about it and refuses to re-print! Definitely NOT a professional company!